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Its probably just a phone issue, I know I am VERY hard of hearing due to years of shooting without ear protection and constantly have to have things repeated or said straight on face to face so i can read lips. She may have a mid range frequency hearing loss, causing electronically generated toned, ie:your voice, to become distorted. I doubt the ADD would cause it....
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"In all things do your duty. Nothing more can be expected from you, nor should you accept any less of yourself." Gen.Robert Edward Lee, Commander, Army of Nothern Virginia 
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